The Flower Petal LLC is a locally owned and operated flower shop formally located in Medina, but currently located in Brunswick.  We offer flower delivery throughout Medina County as well as Strongsville and North Royalton and pride ourselves in providing customers with modern, high quality flower arrangements at affordable prices.  

Our Team

 

ANDREA- Lead Designer, Store Manager

 

 

 

ABIGAIL:  Designer

 

Not pictured:  Sarah, Max, Kelly, Teddi, Cheryl, Carol and drivers.

Substitution Policy:  We work with nature and nature is not always predictable!  We do our best to match the photos exactly, but sometimes we are unable to get in a certain variety.  In this case, we will always substitute something of equal or higher value, being careful to maintain the same overall look and feel of the original arrangement.

Our services include but aren't limited to:

• Wedding Flowers and other event flowers

• Same day delivery

• Local flower delivery

• Funeral flowers and sympathy flowers

• Houseplants (i.e. peace lilies, cactus, succulents, palms)

• Custom flower arrangements

• Holiday centerpieces (i.e. Christmas centerpieces, Thanksgiving centerpieces)

• cemetery flowers

• Seasonal wreaths and fresh pine wreaths

• Artificial and silk plants

• Prom and Homecoming corsage and boutonniere design 

FAQ 

How will I know when my order has been delivered?

We will email you a delivery confirmation immediately after your order was delivered.

 

What do you do if the recipient is not home?

If the weather is safe for the flowers, we will set the order near the front door and call the recipient to let them know they have a delivery.

If the weather is NOT safe for the flowers to be left out, we call the recipient and find out what they would like us to do with the arrangement, such as leaving it with a neighbor.

We will never leave your flowers in extreme weather conditions where their quality would be affected.

 

Do you offer same-day delivery?

Yes.  Please choose one of our Designer's Choice options.  

Do you have pre-made arrangements in your shop that I can pick out?

In our new Brunswick flower shop:  YES, come in any day to browse pre-made arrangements, bouquets, plants and other gift items.

In our Medina flower shop:  On holidays, we will have LOTS of pre-made arrangements that you can choose from (i.e. Valentine's Day and Mother's Day).  On non-floral holidays, we do not always have pre-made arrangements ready, but we will be happy to custom make one for you!

Refund/Cancellation Policy:  Due to the perishable nature of our product, no refunds will be given once the product has been delivered.  If a mistake was made on our part, we will gladly make an exception and issue a refund when the product is returned to us and we were contacted within 48 hours of delivery requesting a refund.  No refunds will be issued for unreturned products.  Arrangements are made to order and therefore cannot be canceled once flowers have been ordered.  

Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction. 

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails. 

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use. 

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information. 

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability. 

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. 

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions. 

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet. 

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement